BRITTECHCARE LTD (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or contacting us for our services, you agree to the practices described in this Privacy Policy.
Who we are
Brit Tech Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or our services.
Company Name: BRITTECHCARE LTD
Company Registration Number: 17138556
Website: https://brittechcare.co.uk
Email: brittechcare@gmail.com
Telephone: +44 7498 258008
Business Address:
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24 Oriental Place
Brighton
BN1 2LL
United Kingdom
Information We Collect
Depending on how you use our website or services, we may collect:
Personal Information
- Full name
- Email address
- Telephone number
- Home or business address
- Device details relevant to repair or support
- Information you provide when completing contact or booking forms
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange repair appointments and doorstep visits
- Provide IT support and repair services
- Process purchases or device trade-ins
- Communicate with you regarding bookings or services
- Improve our website and customer experience
- Maintain website security
- Comply with legal and regulatory obligations
We only process personal information where we have a lawful basis to do so.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Security
- Performance monitoring
- Analytics
- Remembering your preferences
You can control or disable cookies through your browser settings.
Embedded content from other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Who we share your data with
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Access to personal information is restricted to authorised personnel who require it to provide our services.
How long we retain your data
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
When personal information is no longer required, it will be securely deleted or anonymised.
What rights you have over your data
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Restrict or object to certain processing activities
- Request transfer of your data where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.